MF Family Home Care provides home care in Yarmouth, MA for older adults who intend to stay in their own home — in West Yarmouth, South Yarmouth, Yarmouth Port and Bass River. Our office is here in West Yarmouth, owned and run by a Certified Nurse Aide registered with the state.
The ordinary things that have quietly stopped being possible.
Bathing, dressing, grooming, transfers, and moving safely from room to room.
Conversation, errands, appointments, and someone who notices what changed since last week.
Light housekeeping, laundry, grocery shopping, and cooking at home.
For a parent who should not be alone overnight.
For the adult child currently covering everything alone.
Routine, patience, and the same familiar face instead of a rotation of strangers.
The two weeks after a discharge are when readmissions happen. That is the window where help matters most.
Small tasks with outsized consequences.
One call, a free visit at home, and a written plan you can change. Most families begin smaller than they expect.
Expired food, or the same frozen dinner repeating. Eating is usually the first thing to go quietly.
Unopened bills, a disconnected phone, a lapsed policy. Paperwork takes more concentration than families assume.
Monday's sweater on Thursday usually means bathing has become difficult, not that laundry got skipped.
A parent who cannot explain a bruise has often had a fall they decided not to mention, because mentioning it might mean losing the house.
No highway, then no nights, then only two familiar routes.
When the family caregiver is chronically anxious, the arrangement has already stopped working, whatever the parent says.
Every caregiver clears a Massachusetts CORI background check before entering a client’s home, and MF Family Home Care carries insurance covering the work our caregivers do in your home. Ask any agency for both — a household letting someone in unsupervised should not have to wonder. We match caregivers to households deliberately — schedule, temperament, language and the specific help required.
Yarmouth has an established Portuguese-speaking community, and language matters more as memory changes.
MF Family Home Care is owned by Marlene Plouf, a Certified Nurse Aide registered with the Massachusetts Department of Public Health under CNA54796 — a credential with a number the state can verify.
We provide non-medical home care. We do not perform skilled nursing, we do not operate a hospice program, and we do not bill Medicare.
If your parent needs wound care, IV therapy or a hospice team, you need a licensed home health agency, and we will tell you that on the phone rather than take the case and improvise.
Everything else — the bathing, the meals, the company, the safety, the nights — is our work.
Cape Cod runs above the rest of Massachusetts — in Barnstable, next door, home care can reach $50 an hour.
Across Massachusetts, in-home care generally runs between $35 and $46 an hour, with a planning average near $38. Companion hours sit at the lower end of that range, hands-on personal care in the middle. Overnight and live-in schedules are quoted differently, because a caregiver who sleeps in the house is not billed like one working an active shift.
Your real figure depends on how many hours, which hours, and how much physical help is needed. We give a number on the phone rather than a brochure.
One call. Tell us what happened and what a normal day looks like now compared with six months ago.
A visit at no cost. We come to the house and look at the stairs, the bathroom, the kitchen, and the hours when nobody is around.
A plan that can change. Most families begin smaller than they expect and adjust within the first month.
No long-term contract is required to begin.
Our office is on College Road in West Yarmouth. That is not a service area drawn on a map. It is the same town, and often the same village, as the house we are being asked to go into. When we say we can be there, the drive is measured in minutes.
The harder thing about Yarmouth is winter. A street in South Yarmouth or Bass River that is full in July can be half empty by November. The neighbor who used to notice that the mail had not been collected, or that the porch light stayed on all day, has gone back to Connecticut until May. For a parent living alone, the informal safety net that everyone quietly relies on disappears for six months of the year — and it disappears exactly when the ice arrives and the days get short.
That is the season most of our Yarmouth calls come from. Not because anything changed medically, but because the person who would have noticed is no longer across the street.
Cape Cod Hospital is in Hyannis, minutes away. That sounds like good news, and mostly it is. But a short ride home also means a fast discharge. Families here are often told on the morning of that their mother is coming home that afternoon, with no plan for who will be in the house that night. We answer the phone at night and on weekends because that is when those calls actually happen.
And if you are the adult child calling from off-Cape: you already know about the Sagamore and the Bourne. In February you can be here in an hour. On a Friday in August you cannot. A plan for your parent that depends on you driving down is not a plan for six months of the year, and that is usually the real reason a family calls us rather than managing it themselves.
We serve Yarmouth, including West Yarmouth, South Yarmouth, Yarmouth Port and Bass River, along with the neighboring towns: Barnstable, Hyannis, Dennis, Harwich, Mashpee and Sandwich.
Our office is at 21 College Road, West Yarmouth, MA 02673 — in Yarmouth itself. If you would rather talk in person than on the phone, say so and we will arrange it.
We answer 24 hours a day, seven days a week. The first conversation costs nothing and commits you to nothing.
The questions families ask us most, answered plainly.
Usually within a few days. We answer the phone at night and on weekends, because hospital discharges do not wait for Monday morning.
We build the schedule around the household rather than a fixed block. Tell us which hours are hard and we will tell you honestly what we can staff.
Yes. Our caregivers speak English, Portuguese and Spanish. Tell us which one your parent is most comfortable in, particularly if dementia is part of the picture — people often return to a first language as it advances, and a caregiver who cannot follow that conversation is of limited help at the moment it matters most.
We accept long-term care insurance, which frequently covers exactly this kind of care. Some veterans and surviving spouses also qualify for VA benefits toward it. We are not a Medicare provider. Bring us the policy and we will go through it with you.
That is the most common call we take. Two hours, one task, the same caregiver every visit works far better than argument. Acceptance comes from familiarity, not persuasion.
We cover the shift. A schedule that only works when one person stays healthy is not a schedule.
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