MF Family Home Care provides home care in Fall River, MA for older adults who intend to stay in their own home. Our caregivers speak English, Portuguese and Spanish, and the agency is owned and run by a Certified Nurse Aide registered with the state.
The ordinary things that have quietly stopped being possible.
Bathing, dressing, grooming, transfers, and moving safely from room to room.
Conversation, errands, appointments, and someone who notices what changed since last week.
Light housekeeping, laundry, grocery shopping, and cooking at home.
For a parent who should not be alone overnight.
For the adult child currently covering everything alone.
Routine, patience, and the same familiar face instead of a rotation of strangers.
The two weeks after a discharge are when readmissions happen. That is the window where help matters most.
Small tasks with outsized consequences.
One call, a free visit at home, and a written plan you can change. Most families begin smaller than they expect.
Expired food, or the same frozen dinner repeating. Eating is usually the first thing to go quietly.
Unopened bills, a disconnected phone, a lapsed policy. Paperwork takes more concentration than families assume.
Monday's sweater on Thursday usually means bathing has become difficult, not that laundry got skipped.
A parent who cannot explain a bruise has often had a fall they decided not to mention, because mentioning it might mean losing the house.
No highway, then no nights, then only two familiar routes.
When the family caregiver is chronically anxious, the arrangement has already stopped working, whatever the parent says.
Every caregiver clears a Massachusetts CORI background check before entering a client’s home, and MF Family Home Care carries insurance covering the work our caregivers do in your home. Ask any agency for both — a household letting someone in unsupervised should not have to wonder. We match caregivers to households deliberately — schedule, temperament, language and the specific help required.
Fall River has one of the largest Portuguese-speaking communities in the United States, and a parent who reverts to Portuguese as dementia advances does far better with a caregiver who speaks it. Our caregivers speak English, Portuguese and Spanish.
MF Family Home Care is owned by Marlene Plouf, a Certified Nurse Aide registered with the Massachusetts Department of Public Health under CNA54796 — a credential with a number the state can verify.
We provide non-medical home care. We do not perform skilled nursing, we do not operate a hospice program, and we do not bill Medicare.
If your parent needs wound care, IV therapy or a hospice team, you need a licensed home health agency, and we will tell you that on the phone rather than take the case and improvise.
Everything else — the bathing, the meals, the company, the safety, the nights — is our work.
The South Coast sits below Boston and well below Cape Cod.
Across Massachusetts, in-home care generally runs between $35 and $46 an hour, with a planning average near $38. Companion hours sit at the lower end of that range, hands-on personal care in the middle. Overnight and live-in schedules are quoted differently, because a caregiver who sleeps in the house is not billed like one working an active shift.
Your real figure depends on how many hours, which hours, and how much physical help is needed. We give a number on the phone rather than a brochure.
One call. Tell us what happened and what a normal day looks like now compared with six months ago.
A visit at no cost. We come to the house and look at the stairs, the bathroom, the kitchen, and the hours when nobody is around.
A plan that can change. Most families begin smaller than they expect and adjust within the first month.
No long-term contract is required to begin.
Fall River has one of the largest Portuguese-speaking communities in the United States, and our caregivers speak Portuguese. For a lot of families here that is the entire question. A mother who has spoken English at work for fifty years may not want to be washed and dressed in it, and if dementia has started she may no longer have the choice — people return to their first language as it advances. A caregiver who cannot follow that conversation is of very limited help at the point it matters most.
If Portuguese is what your family needs, say so on the first call. It is not an accommodation we improvise; it is who we already are.
Then there are the hills. Fall River is built on a slope, and the houses were built to match: exterior stairs up from the sidewalk, then another flight inside, with the living space above. Ice on those front steps in January is not a small problem for someone in their eighties. Neither is a bathroom one floor up from the kitchen. We walk the house with you on the first visit, not just the medication list, and say plainly whether staying is workable or whether the layout is fighting you.
And a great many people here live in two- and three-family houses with family in the other units. That is an advantage, and we would rather build a schedule around it than replace it. Tell us which hours are already covered by a daughter upstairs, and we will fill the ones that are not.
We serve Fall River, including the Flint, Corky Row, Maplewood, Highlands and North End neighborhoods, along with the surrounding communities: Somerset, Swansea, Westport, Tiverton and New Bedford.
Our office is at 21 College Road, West Yarmouth, MA 02673. If Portuguese is the language your parent is most comfortable in, tell us at the first call and we will match accordingly.
We answer 24 hours a day, seven days a week. The first conversation costs nothing and commits you to nothing.
The questions families ask us most, answered plainly.
Usually within a few days. We answer the phone at night and on weekends, because hospital discharges do not wait for Monday morning.
We build the schedule around the household rather than a fixed block. Tell us which hours are hard and we will tell you honestly what we can staff.
Yes. Our caregivers speak English, Portuguese and Spanish.
We accept long-term care insurance, which frequently covers exactly this kind of care. Some veterans and surviving spouses also qualify for VA benefits toward it. We are not a Medicare provider. Bring us the policy and we will go through it with you.
That is the most common call we take. Two hours, one task, the same caregiver every visit works far better than argument. Acceptance comes from familiarity, not persuasion.
We cover the shift. A schedule that only works when one person stays healthy is not a schedule.
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