MF Family Home Care provides home care in Lynn, MA for older adults who intend to stay in their own home. Owned and run by a Certified Nurse Aide registered with the state, with caregivers who speak English, Portuguese and Spanish.
The ordinary things that have quietly stopped being possible.
Bathing, dressing, grooming, transfers, and moving safely from room to room.
Conversation, errands, appointments, and someone who notices what changed since last week.
Light housekeeping, laundry, grocery shopping, and cooking at home.
For a parent who should not be alone overnight.
For the adult child currently covering everything alone.
Routine, patience, and the same familiar face instead of a rotation of strangers.
The two weeks after a discharge are when readmissions happen. That is the window where help matters most.
Small tasks with outsized consequences.
One call, a free visit at home, and a written plan you can change. Most families begin smaller than they expect.
Expired food, or the same frozen dinner repeating. Eating is usually the first thing to go quietly.
Unopened bills, a disconnected phone, a lapsed policy. Paperwork takes more concentration than families assume.
Monday's sweater on Thursday usually means bathing has become difficult, not that laundry got skipped.
A parent who cannot explain a bruise has often had a fall they decided not to mention, because mentioning it might mean losing the house.
No highway, then no nights, then only two familiar routes.
When the family caregiver is chronically anxious, the arrangement has already stopped working, whatever the parent says.
Every caregiver clears a Massachusetts CORI background check before entering a client’s home, and MF Family Home Care carries insurance covering the work our caregivers do in your home. Ask any agency for both — a household letting someone in unsupervised should not have to wonder. We match caregivers to households deliberately — schedule, temperament, language and the specific help required.
Lynn is one of the most linguistically diverse cities in the state. A parent who reverts to their first language as dementia advances does far better with a caregiver who speaks it. Our caregivers speak English, Portuguese and Spanish.
MF Family Home Care is owned by Marlene Plouf, a Certified Nurse Aide registered with the Massachusetts Department of Public Health under CNA54796 — a credential with a number the state can verify.
We provide non-medical home care. We do not perform skilled nursing, we do not operate a hospice program, and we do not bill Medicare.
If your parent needs wound care, IV therapy or a hospice team, you need a licensed home health agency, and we will tell you that on the phone rather than take the case and improvise.
Everything else — the bathing, the meals, the company, the safety, the nights — is our work.
The North Shore sits near the middle of the state range.
Across Massachusetts, in-home care generally runs between $35 and $46 an hour, with a planning average near $38. Companion hours sit at the lower end of that range, hands-on personal care in the middle. Overnight and live-in schedules are quoted differently, because a caregiver who sleeps in the house is not billed like one working an active shift.
Your real figure depends on how many hours, which hours, and how much physical help is needed. We give a number on the phone rather than a brochure.
One call. Tell us what happened and what a normal day looks like now compared with six months ago.
A visit at no cost. We come to the house and look at the stairs, the bathroom, the kitchen, and the hours when nobody is around.
A plan that can change. Most families begin smaller than they expect and adjust within the first month.
No long-term contract is required to begin.
Lynn is the largest city in Massachusetts without an emergency room. The emergency department at Union Hospital closed in November 2019, and ambulances now run to Salem. For a family here that is not a piece of trivia — it is the difference between a ten-minute trip and a real one, at the worst possible moment, and it is why so many Lynn families decide they want someone in the house rather than relying on calling for help.
It also changes what a discharge looks like. Your mother does not come home from a hospital across town. She comes back from Salem, tired, later than you were told, and the evening you had planned to spend settling her in has already gone. We answer the phone at night and at weekends because that is genuinely when these calls happen.
Lynn is also a city of two- and three-family houses, and a great many of them put the living space up an exterior staircase. A parent who has taken those stairs for thirty years may not take them at all the week after a fall. That staircase decides more about whether staying home is realistic than anything written on the discharge paperwork. We look at it on the first visit and tell you honestly what we think.
And Lynn is a city of many first languages. Our caregivers speak English, Portuguese and Spanish. If your mother is most comfortable in Spanish, say so — particularly if dementia is part of this. People return to a first language as it advances, and a caregiver who cannot follow that conversation is of limited use at the moment it matters most.
We serve Lynn, including East Lynn, West Lynn, Wyoma, Diamond District and the neighborhoods around Lynn Common, along with the surrounding communities: Swampscott, Saugus, Nahant, Salem, Peabody and Revere.
Our office is at 21 College Road, West Yarmouth, MA 02673. We will tell you on the first call which hours we can cover in Lynn rather than taking the booking and working it out afterwards.
We answer 24 hours a day, seven days a week. The first conversation costs nothing and commits you to nothing.
The questions families ask us most, answered plainly.
Usually within a few days. We answer the phone at night and on weekends, because hospital discharges do not wait for Monday morning.
We build the schedule around the household rather than a fixed block. Tell us which hours are hard and we will tell you honestly what we can staff.
Yes. Our caregivers speak English, Portuguese and Spanish. Tell us which one your parent is most comfortable in when you call.
We accept long-term care insurance, which frequently covers exactly this kind of care. Some veterans and surviving spouses also qualify for VA benefits toward it. We are not a Medicare provider. Bring us the policy and we will go through it with you.
That is the most common call we take. Two hours, one task, the same caregiver every visit works far better than argument. Acceptance comes from familiarity, not persuasion.
We cover the shift. A schedule that only works when one person stays healthy is not a schedule.
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