MF Family Home Care provides non-medical home care in Massachusetts for older adults who want to stay in their own house. We are based in West Yarmouth, on Cape Cod, and the business is owned and run by a Certified Nurse Aide.
Home care in Massachusetts is non-medical help with daily life, given in the house where your parent already lives. Some families call it in-home care. Either way it covers bathing, meals, company and the hours nobody else is around.
Each service has its own page explaining who it is for, what a visit includes and how it is paid for.
Hands-on help with bathing, dressing, toileting and moving around the house.
Company, rides to appointments, errands and time out of the house.
Housekeeping, laundry, grocery shopping and cooking.
Overnight stays and round-the-clock arrangements for a person who cannot be alone.
Time off for the husband, wife, son or daughter who provides care the rest of the week.
A steady routine, supervision and a familiar caregiver for a person with memory loss.
Daily help during the first weeks after a hospital or rehabilitation stay.
Prompts to take medication on time and regular meals cooked at home.
Tell us what has changed and what help you think is needed. We answer at any hour.
We meet your parent, see the house and talk through the daily routine.
We suggest days and hours. You can change them as needs change.
MF Family Home Care is owned by Marlene Plouf, a Certified Nurse Aide registered with the Massachusetts Department of Public Health under number CNA54796. The business is insured, and care is available in English, Portuguese and Spanish.
You deal with the owner directly, from the first phone call onward. Read more about MF Family Home Care.
Home care is non-medical: help with personal care, meals, housekeeping and supervision, for as long as it is needed. Home health care is medical: nursing and therapy ordered by a doctor for a limited period.
We provide home care. We do not provide skilled nursing or hospice services and we do not bill Medicare. If your parent needs medical care at home, the doctor or hospital discharge planner can refer you to a home health agency, and our visits can run alongside theirs.
Home care is billed by the hour. The rate depends on the type of help, and overnight and live-in care are quoted separately. Call with a rough schedule and we will give you a figure.
Medicare does not pay for non-medical home care. We accept long-term care insurance. Wartime veterans and surviving spouses may qualify for the VA Aid and Attendance benefit. Older adults with limited income can ask about the Massachusetts Home Care Program by calling MassOptions.
Our base is 21 College Road, West Yarmouth, and most of our work is on Cape Cod. The towns below each have a page. For towns off Cape, call first so we can tell you whether we can cover the hours you need.
Most of our work is home care on Cape Cod, close to our base in West Yarmouth. For towns off Cape, call first: we tell you which schedules we can cover at that distance.
Marlene is very caring, trustworthy, and attentive. She takes excellent care of my father, and I highly recommend MF Family Home Care.
I highly recommend her caregiving services. She is kind, compassionate, reliable, and truly cares about the well-being of her clients. She is patient, attentive, and always goes above and beyond to make sure people feel safe, comfortable, and respected.
Marlene is an excellent and responsible caregiver for my sister. She is thoughtful and kind. I would recommend her highly to anyone who has a wheelchair bound relative who simultaneously has Alzheimer’s disease.
The phone is answered day and night. The first conversation and the home visit are free.
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What families ask on the first call.
Home care is non-medical help with daily life, paid privately or by long-term care insurance. Home health care is nursing or therapy ordered by a doctor, usually covered by Medicare for a limited time.
Not for non-medical home care. Medicare covers medical home health visits when a doctor orders them. Long-term care insurance, VA benefits and the state Home Care Program are the usual sources of help with the cost.
It is charged by the hour and varies with the kind of help and the time of day. We quote a figure once we know the schedule.
Call and tell us what you need. We will say on that call which days and hours we can cover and from when.
Yes. Hours often increase after a hospital stay and decrease again during recovery.
Often not at first. It usually goes better with short visits, a practical purpose such as shopping, and the same person each time.
It depends on how much help is needed and how much your parent wants to stay where they are. Home care brings help into their own house at set hours. Assisted living means moving to a residence with staff on site. Many families start with home care and review it as needs change.
MassHealth can cover home health aide services when a doctor orders them and a certified home health agency provides them. That is separate from private, non-medical home care like ours. For state-funded home care, call MassOptions at 1-800-243-4636 and they will direct you to the agency for your town.
