MF Family Home Care provides home care in Framingham, MA for older adults who need help staying in their own house.
The ordinary things that have quietly stopped being possible.

— bathing, dressing, grooming, transfers, and moving safely from room to room.

— conversation, errands, appointments, and someone who notices what changed since last week.

— light housekeeping, laundry, grocery shopping, and cooking at home.

— for a parent who should not be alone overnight.

— for the adult child currently covering everything alone.

— routine, patience, and the same familiar face instead of a rotation of strangers.

One call, a free visit at home, and a written plan you can change. Most families begin smaller than they expect.

Expired food, or the same frozen dinner repeating. Eating is usually the first thing to go quietly.

Unopened bills, a disconnected phone, a lapsed policy. Paperwork takes more concentration than families assume.

Monday's sweater on Thursday usually means bathing has become difficult, not that laundry got skipped.

A parent who cannot explain a bruise has often had a fall they decided not to mention, because mentioning it might mean losing the house.

No highway, then no nights, then only two familiar routes.

When the family caregiver is chronically anxious, the arrangement has already stopped working, whatever the parent says.
Personal care — bathing, dressing, grooming, transfers, and moving safely from room to room.
Companionship — conversation, errands, appointments, and someone who notices what changed since last week.
Homemaking — light housekeeping, laundry, grocery shopping, and cooking at home.
24-hour and live-in care — for a parent who should not be alone overnight.
Respite care — for the adult child currently covering everything alone.
Dementia and Alzheimer’s support — routine, patience, and the same familiar face instead of a rotation of strangers.
Coming home from the hospital — the fortnight after a discharge is when readmissions happen. It is the window where help matters most.
Medication reminders and meal preparation — small tasks with outsized consequences.
Every caregiver clears a Massachusetts CORI background check before entering a client’s home, and MF Family Home Care carries insurance covering the work our caregivers do in your home. Ask any agency for both — a household letting someone in unsupervised should not have to wonder. We match caregivers to households deliberately — schedule, temperament, language and the help required.
Language is worth mentioning in Framingham. A parent who reverts to Portuguese or Spanish as dementia advances does far better with a caregiver who speaks it.
MF Family Home Care is owned by Marlene Plouf, a Certified Nurse Aide registered with the Massachusetts Department of Public Health under CNA54796 — a credential with a number the state can verify.
We provide non-medical home care. We do not perform skilled nursing, we do not operate a hospice program, and we do not bill Medicare.
If your father needs wound care, IV therapy or a hospice team, you need a licensed home health agency. We will say that on the phone rather than take the case and figure it out later.
Everything else — the bathing, the meals, the company, the safety, the nights — is our work.
MetroWest sits near the middle of the state range, below Boston and well below Cape Cod.
Across Massachusetts, in-home care generally runs between $35 and $46 an hour, with a planning average near $38. Companion hours sit at the lower end, hands-on personal care in the middle. Overnight and live-in schedules are quoted differently, because a caregiver who sleeps in the house is not billed like one working an active shift.
Your real figure depends on how many hours, which hours, and how much physical help is needed. We give a number on the phone rather than a brochure.
One call. Tell us what happened and what a normal day looks like now compared with six months ago.
A visit at no cost. We come to the house and look at the stairs, the bathroom, the kitchen, and the hours when nobody is around.
A plan that can change. Most families begin smaller than they expect and adjust within the first month.
No long-term contract is required to begin.
We serve Framingham and the surrounding MetroWest communities, including Natick, Ashland, Holliston, Hopkinton, Southborough, Marlborough, Sudbury, Wayland, Sherborn, Wellesley and Needham.
Our office is at 21 College Road, West Yarmouth, MA 02673, and we serve families across Massachusetts, including Boston, Worcester, Lowell, Brockton, Plymouth and Cape Cod.
We answer 24 hours a day, seven days a week. The first conversation costs nothing and commits you to nothing.
The questions families ask us most, answered plainly.
Usually within a few days. We answer the phone at night and on weekends, because hospital discharges do not wait for Monday morning.
We build the schedule around the household rather than a fixed block. Tell us which hours are hard.
Yes. Our caregivers speak English, Portuguese and Spanish. Tell us which one your parent is most comfortable in when you call.
We accept long-term care insurance, which frequently covers exactly this kind of care. Some veterans and surviving spouses also qualify for VA benefits toward it. We are not a Medicare provider. Bring us the policy and we will go through it with you.
That is the most common call we take. Two hours, one task, the same caregiver every visit works far better than argument. Acceptance comes from familiarity.
We cover the shift. A schedule that only works when one person stays healthy is not a schedule.