MF Family Home Care provides home care in Boston, MA for older adults who intend to stay in the home they know.
Each household needs a different mix. Below is what this looks like in practice.
— bathing, dressing, grooming, transfers, and moving safely around a home that was not designed for it.
— conversation, errands, appointments, and a person who notices what has changed.
— light housekeeping, laundry, shopping, and cooking in the kitchen your parent knows.
— for a parent who should not be alone overnight.
— for the son or daughter currently doing all of it.
— routine, patience, and the same familiar face rather than a rotation of strangers.
One call, a free visit at home, and a written plan you can change. Most families begin smaller than they expect.
Expired food, or the same frozen dinner repeating. Eating is usually the first thing to go quietly.
Unopened bills, a disconnected phone, a lapsed policy. Paperwork takes more concentration than families assume.
Monday's sweater on Thursday usually means bathing has become difficult.
A parent who cannot explain a bruise has often had a fall they chose not to mention.
No highway, then no nights, then only two familiar routes.
When the family caregiver is chronically anxious, the arrangement has already stopped working.
The specific things that have quietly become hard, in the specific building where they are hard.
Getting into a bathtub in a 1920s bathroom with no grab bar. Managing four flights in a walk-up on a January morning. Getting to an appointment at Mass General or Beth Israel and having someone who can actually repeat afterward what the doctor said. Carrying groceries from the corner store when carrying anything has become the problem.
There is also the part nobody writes about: an older person in a dense city can be profoundly alone. Neighbors change, the parish shrinks, friends move to be near their children. Companionship is not a soft add-on here. It is frequently the reason a person keeps eating and keeps getting dressed.
Every caregiver clears a Massachusetts CORI background check before entering a client’s home, and MF Family Home Care carries insurance covering the work our caregivers do in your home. Ask any agency for both — a household letting someone in unsupervised should not have to wonder. We match caregivers to households deliberately — schedule, temperament, language, and the help required. In Boston, language matters more than families expect: a parent who reverts to their first language as dementia progresses does far better with a caregiver who speaks it. Our caregivers speak English, Portuguese and Spanish.
MF Family Home Care is owned by Marlene Plouf, a Certified Nurse Aide registered with the Massachusetts Department of Public Health under CNA54796 — a credential with a number the state can confirm.
We provide non-medical home care. We do not perform skilled nursing, we do not operate a hospice program, and we do not bill Medicare.
If your father needs wound care, IV therapy, or a hospice team, you need a licensed home health agency, and we will tell you that on the phone instead of taking the case.
Everything else — the bathing, the meals, the company, the safety, the nights — is our work.
Greater Boston sits at the upper end of the state range, and you should hear that before the fifth phone call.
Across Massachusetts, in-home care generally runs between $35 and $46 an hour, with a statewide planning average near $38. Boston and the inner suburbs typically sit above that midpoint. Companion hours are at the lower end, hands-on personal care in the middle, and overnight or live-in schedules are quoted on a different basis because the hours function differently.
Your actual figure depends on the number of hours, whether nights and weekends are involved, and how much physical assistance is needed. We give real numbers on the phone.
One call. Tell us what happened and what a normal day looks like now compared with six months ago.
A visit, at no cost. We come to the home and look at the stairs, the bathroom, the kitchen, and the hours when nobody is around.
A plan you can change. Most families begin smaller than they expect and adjust within the first month.
No long-term contract is required to begin.
We serve Boston and the surrounding communities, including Dorchester, South Boston, Roxbury, Jamaica Plain, West Roxbury, Roslindale, Hyde Park, Brighton, Allston, Charlestown, East Boston, the North End, Mattapan, Quincy, Milton, Brookline, Newton, Somerville, Cambridge, Medford and Malden.
Our office is at 21 College Road, West Yarmouth, MA 02673, and we serve families across Massachusetts, including Worcester, Framingham, Lowell, Brockton, Plymouth and Cape Cod.
We answer 24 hours a day, seven days a week. The first conversation costs nothing and commits you to nothing.
The questions families ask us most, answered plainly.
Frequently within a few days. We answer the phone nights and weekends, because hospital discharges do not wait for business hours.
Tell us the address and the hours. We will be straight with you about what we can staff rather than promise coverage we cannot hold.
Yes. Our caregivers speak English, Portuguese and Spanish. Tell us which one your parent is most comfortable in.
We accept long-term care insurance, which frequently covers exactly this kind of care. Some veterans and surviving spouses also qualify for VA benefits toward it. We do not bill Medicare. Show us the policy and we will go through it with you.
That is the most common call we take. Starting with two hours, one task and the same caregiver every visit works far better than argument.
