CNA Certified · MA DPH #CNA54796 · Insured

A Home Care Agency in Massachusetts, Owned by a Certified Nurse Aide

MF Family Home Care is a home care agency in Massachusetts providing non-medical care at home for older adults.

What we do

That is a real credential with a number you can verify with the state, and it is worth saying plainly: most home care agencies in this region do not put an owner’s certification on their website, because there is nothing to put there. Ours is on the wall and on this page.

Familiarity is a clinical asset, not sentiment

An older adult navigates a known house long after other kinds of memory fade. Keeping someone in the home they know removes an enormous variable while everything else changes.

The match matters more than the schedule

A person who refuses help from a stranger will accept the identical help from someone they know.

Say what you do not do

We provide non-medical care. We do not perform skilled nursing, we do not run a hospice program, and we do not bill Medicare. We tell families this on the first call rather than the fifth, because a family in a hurry can lose a week finding out.

The family caregiver is a client too

The daughter who has not slept properly in four months is part of the situation. Respite is not an add-on service; it is frequently what makes the whole arrangement survivable.

How to start

One call, a free visit at home, and a written plan you can change. Most families begin smaller than they expect.

Our caregivers speak English, Portuguese and Spanish

This matters more than families expect: a parent who reverts to their first language as dementia advances does far better with someone who speaks it.

Frequently asked questions

The questions families ask us most, answered plainly.

How do I know whether we need home care yet?

Most families call after a fall rather than before one. The earlier signals are quieter: expired food in the refrigerator, unopened mail, the same clothes on Monday and Thursday, a bruise with no story. None of those mean a nursing home — most mean a few hours of help, started early enough to avoid a crisis.

Yes, and there is no obligation attached. Some families use it to conclude they are not ready yet, which is a legitimate outcome.

Usually within a few days. We answer the phone at night and on weekends, because hospital discharges do not wait for Monday.

Yes. Policies frequently cover exactly this kind of care. We are not a Medicare provider. Bring us the document and we will go through it with you.

We will tell you. If your parent needs wound care, IV therapy or a hospice team, you need a licensed home health agency, and we would rather say so than take the case and improvise.