MF Family Home Care provides home care on Cape Cod for older adults who want to stay in their own house. We are based in West Yarmouth, ten minutes from Hyannis, and we have caregivers across Barnstable County.
Each household needs a different mix. Below is what this looks like in practice.
— bathing, dressing, grooming, help getting out of bed and moving safely between rooms.
— conversation, errands, a walk down to the beach, someone who notices what has changed since last week.
— light housekeeping, laundry, shopping, meals cooked at home.
— for a parent who should not be alone overnight, whether after a fall or during a longer decline.
— for the family member who is currently doing everything.
— familiar routines, patient redirection, and consistency in who walks through the door.
One call, a free visit at home, and a written plan you can change. Most families begin smaller than they expect.
Tell us what happened and what a normal day looks like now compared with six months ago.
We come to the house and look at the stairs, the bathroom, the kitchen, and the hours when nobody is around.
Most families start smaller than they expect and adjust within the first month. That is normal and we build for it.
Because of the geography and because of the season.
More than a third of Barnstable County is over sixty-five — one of the oldest populations in the country. That means the pressure on families here is not unusual, it is the norm. It also means the good caregivers are in demand, and agencies that cannot staff a schedule will quietly leave you with gaps.
Then there is the off-season. From November to April the roads are quiet, the neighbors who checked in during July are gone, and the isolation gets sharp. Families notice a decline in a parent every spring and assume it happened suddenly. Usually it happened in February, with nobody there to see it.
We staff year-round, not seasonally. If your mother needs someone on a Tuesday in January, that is exactly the shift we are built for.
Every caregiver clears a Massachusetts CORI background check before entering a client’s home, and MF Family Home Care carries insurance covering the work our caregivers do in your home. Ask any agency for both — a household letting someone in unsupervised should not have to wonder. We match people to households on purpose — schedule, temperament, and the specific help needed — because the match is what determines whether an older adult accepts help at all.
MF Family Home Care is owned by Marlene Plouf, a Certified Nurse Aide registered with the Massachusetts Department of Public Health under CNA54796. It is a credential with a number the state can confirm. Very few agencies on Cape Cod put an owner’s certification in writing.
We provide non-medical home care. We do not perform skilled nursing, we do not operate a hospice program, and we do not bill Medicare.
If your father needs wound care or an IV, or if your family is moving toward hospice, you need a licensed home health agency and we will tell you that on the phone rather than take the case and figure it out later.
What we cover is the rest of the day: the shower, the meals, the company, the safety, the person who is there when nobody else can be.
Cape Cod runs higher than the rest of the state, and families deserve to hear that before the third phone call.
Across Massachusetts, in-home care generally falls between $35 and $46 an hour, with a statewide planning average near $38. In Barnstable, home care can reach $50 an hour. Companion hours sit at the lower end, personal care in the middle, and overnight or live-in arrangements are quoted on a different basis because the hours themselves work differently.
The real number depends on how many hours you need, whether nights and weekends are involved, and how much hands-on help is required. We will give you a figure on the phone.
We serve families across Barnstable County: Bourne, Sandwich, Falmouth, Mashpee, Barnstable, Hyannis, Centerville, Osterville, Yarmouth, West Yarmouth, Yarmouth Port, Dennis, Harwich, Brewster, Chatham, Orleans, Eastham, Wellfleet, Truro and Provincetown.
Our office is at 21 College Road, West Yarmouth, MA 02673. We also serve families off Cape, across Massachusetts, including Plymouth, Boston, Worcester and the towns between.
We answer 24 hours a day, seven days a week. The first conversation costs nothing and commits you to nothing.
The questions families ask us most, answered plainly.
Frequently within a few days. We answer the phone nights and weekends, because hospital discharges do not wait for business hours.
Yes, through Provincetown. Call and tell us the town and the hours, and we will be straight with you about what we can staff.
Year-round. The off-season is when Cape families need us most, and it is when seasonal agencies thin out.
We build the schedule around the household rather than a fixed block. Tell us the hours that are hard.
We accept long-term care insurance, which frequently covers exactly this kind of care. Some veterans and surviving spouses also qualify for VA benefits toward it. We are not a Medicare provider. Bring us the policy and we will go through it with you.
That is the most common call we get. It usually works to start very small — two hours, one task, the same caregiver every time — and let trust build through repetition rather than argument.
